Sources SoughtNAICS 5415191 day

Software-as-a-Service (SaaS) Subscriptions and Systems Integration (SI) Support Services for the Omnichannel Customer Communication System (OCCS)

SaaS_SI_OCCS

DEPT OF THE ARMY → DEPT OF DEFENSE.DEPT OF THE ARMY.AMC.ACC.ACC-CTRS.ACC-APG.W6QK ACC-APG CONTR CTR → AMC

Posted: Sep 30, 2026
Deadline: Oct 5, 2026 · 4:00 PM EDT
Est. Value: Not specified
Location: Fort Lee, VA

AI Summary

The US Army (ACC-APG) is seeking sources for Software-as-a-Service subscriptions and Systems Integration support services for its Omnichannel Customer Communication System (OCCS). This is a Sources Sought notice, not a solicitation, so responses are due by October 5, 2026, at 4:00 PM ET. Small businesses with SaaS and SI experience in customer communications, particularly those with federal contracting past performance, should respond.

Key Requirements

•Respondents must demonstrate capability to provide SaaS subscriptions and systems integration services for an omnichannel customer communication platform on Army infrastructure. This is a sources sought for market research; no specific certifications are listed in the notice.

Details

Point of Contact: Nicole Tokash; nicole.tokash.civ@army.mil
Classification Code: R425

View on SAM.gov

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